Guidelines
Here you’ll find important information regarding your visit, treatment, and payment options.
About
Your
Visit
Before the massage, I encourage clients to ask any questions or make requests to ensure their comfort. During the massage, if you need an adjustment in the room’s temperature or airflow, require more or less pressure, or hate the music – I welcome the feedback. Let’s all work to make the world a better place. I’ve created this space of healing and safety. Please refrain from bigoted, racial slurs, sexually suggestive remarks or advances during your session. Lack of compliance will result in termination of the massage session and you will be liable for the full payment of the session. Mindfulness matters.

Scope of Practice
Rescheduling
Late Arrivals
No-Shows/Cancellations
I require 48-hour advance notice when canceling an appointment. This allows time for someone on my waitlist to schedule in your place. If you cannot notify me of a cancellation with at least 48 hours’ notice, you will be charged 50% of the rate of your scheduled appointment.
True emergencies and illness will be excused at my discretion. If I can fill the appointment slot, you won’t be charged.
Illness-related Cancellations
During Your Visit
Please silence your cell phone during your massage visit to encourage uninterrupted tranquility.
Masks
Minors
Tips for Tipping
Payment
Payments can be made via
Cashapp ($elliedukes)
Venmo (TrinityMassageHaven)
Pay Pal (eleanordukeslmt@gmail.com)